Local Food, Pantry Essentials & Wine Delivered
The Finest Quality Produce, Products and Wine & Liquor Sourced from Around Australia and Delivered Direct to Your Door.
TheGourmet.com.au ("The Gourmet") is committed to providing you with high-quality fresh food, panrty essentials and liquor. However, we do understand sometimes refund requests may be made. This policy sets out circumstances in which we may provide refunds in respect of a specific issue, at our absolute discretion.
We will gladly replace or refund incorrect products received or products that have been damaged or spoiled. Please note we will request an image of the product/label. For all returns and replacement enquires please contact email@example.com within 24 hours of delivery. The Gourmet cannot issue refunds for change of mind or incorrect product choice.
Returned items must be returned in the same condition in which they were sent including the sealed packaging the product was delivered in.
We are unable to accept returns on the following:
In order for us to accept returns for all fresh food items we must be notified within 24 hours of delivery. Refunds, credits or replacements cannot be made if we are not notified within 24 hours of delivery. For all other non-fresh purchased returns, please contact firstname.lastname@example.org within seven days of receipt. Due to the nature of our business, a replacement may not always be possible, but we will do our best to help you.